W1792

OSL Retail Services Inc•Du Bois, PA

2d•$50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead the operations and sales performance of a wireless kiosk location. The manager builds and guides a sales team, delivers strong customer experiences, improves operational efficiency, and drives profitability. The position reports to the District Manager. This is a full-time role requiring flexibility to work days, evenings, and weekends. The role includes a competitive base salary, commissions, and quarterly performance bonuses, with stated annual earnings of $50,000–$65,000 and potential to earn more. The position is an existing vacancy.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Flexibility to work various schedules, including days, evenings, and weekends.
Leadership skills to guide a team toward sales targets and exceptional customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales skills, including implementing strategies, setting performance goals, and driving revenue growth.
Excellent verbal and written communication abilities.
Ability to identify issues and develop practical solutions in a fast-paced environment.
Adaptability to market changes and operational challenges.
Organizational ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Drive sales targets and performance goals by motivating the team and implementing sales strategies.
Maintain in-depth knowledge of products and services and ensure the team is informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and promote customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast sales, and adapt strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor, supplies, and other expenses.
Maintain cleanliness and organization in the sales area.
Report sales results, customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses.
Annual earnings stated as $50,000–$65,000, with potential to earn more.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnerships, including Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.