Wireless Retail Sales Manager | Alliance Mobile - AT&T Authorized Retailer

Alliance Mobile Career•Canton, MA

20d•Onsite

About The Position

Alliance Mobile, an AT&T National Authorized Retailer with more than 300 locations across 21 states, is hiring a Store Manager in Canton, Massachusetts. The Store Manager leads the store’s sales team, develops employees, delivers strong customer experiences, and drives sales and profitability in a fast-paced retail environment. The role includes managing store operations, scheduling, and compliance; recruiting and onboarding employees; and building community connections. The position requires working 45–50 hours per week, including evenings, weekends, and holidays, and lifting up to 25 pounds when needed. Responsibilities may change over time.

Requirements

At least 2 years of sales management experience leading teams.
A proven track record of meeting or exceeding sales goals and delivering high-quality customer service.
Strong communication, organizational, and interpersonal skills.
Flexibility to work evenings, weekends, and holidays.
Comfort using technology, including computers and wireless devices.

Responsibilities

Drive store profitability and meet sales targets.
Coach, mentor, and develop team members to deliver strong performance and customer service.
Recruit, hire, and guide employees, including making difficult personnel decisions when needed.
Manage store operations, scheduling, and compliance.
Lead by example through role-plays and hands-on coaching.
Support customer transactions and create memorable customer experiences.
Partner with trainers to onboard and train new hires.
Uphold Alliance Mobile standards and hold the team accountable to them.
Communicate with the Alliance Mobile community.
Work 45–50 hours per week, including evenings, weekends, and holidays.
Lift up to 25 pounds when needed.