Wireless Retail Sales Manager | Alliance Mobile - AT&T Authorized Retailer

Alliance Mobile Career•Brockton, MA

1d•Onsite

About The Position

Alliance Mobile, an AT&T National Authorized Retailer with more than 300 locations across 21 states, is hiring a Store Manager for its Brockton, Massachusetts store. The Store Manager leads a sales team in a fast-paced, sales-driven environment, helping the team meet sales goals, provide strong customer experiences, and improve store profitability. The role includes coaching, mentoring, recruiting, hiring, onboarding, scheduling, and overseeing store operations and compliance. The manager also supports customer transactions, leads hands-on training and role-plays, and maintains company standards. The position requires 45–50 hours per week, including evenings, weekends, and holidays, and may require lifting up to 25 pounds. Duties may change or be added or removed as needed.

Requirements

At least 2 years of sales management experience and demonstrated ability to lead teams.
Proven record of achieving sales goals and delivering high-quality customer service.
Strong communication, organizational, and interpersonal skills.
Ability and willingness to work evenings, weekends, and holidays.
Comfort using computers, wireless devices, and related technology.

Responsibilities

Increase store profitability and achieve sales targets.
Coach and develop employees to improve performance.
Recruit, hire, and guide employees, including making difficult personnel decisions when necessary.
Manage store operations, scheduling, and compliance.
Lead by example through role-plays and hands-on coaching.
Support customer transactions and create positive customer experiences.
Partner with trainers to onboard and train new hires.
Maintain Alliance Mobile standards and ensure the team does the same.
Communicate with the Alliance Mobile community.