Wireless Retail Sales Manager | Alliance Mobile - AT&T Authorized Retailer

Alliance Mobile Career • Watertown, MA

8d • Onsite

About The Position

Alliance Mobile, an AT&T National Authorized Retailer with more than 300 locations across 21 states, is seeking a Store Manager for its Watertown, Massachusetts location. The Store Manager leads a sales team in a fast-paced, sales-driven environment, working to achieve sales goals, deliver excellent customer experiences, and drive store profitability. The role involves coaching and developing employees, overseeing store operations, and representing the company’s wireless and entertainment products and services.

The position typically requires 45–50 hours per week, including evenings, weekends, and holidays. Duties may be added or changed as business needs require. The role may require lifting up to 25 pounds.

Requirements

• At least 2 years of sales management experience leading teams.
• A proven record of achieving sales goals and delivering high-quality customer service.
• Strong communication, organizational, and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays.
• Comfort using technology, including computers and wireless devices.

Responsibilities

• Drive store profitability and meet sales targets.
• Coach, mentor, and develop employees to improve performance.
• Recruit, hire, and guide employees, including making difficult personnel decisions when needed.
• Manage store operations, scheduling, and compliance.
• Lead by example through role-playing and hands-on coaching.
• Support customer transactions and deliver memorable customer experiences.
• Partner with trainers to onboard and train new hires.
• Maintain Alliance Mobile standards and ensure the team does the same.
• Communicate with the Alliance Mobile community.
• Work 45–50 hours per week, including evenings, weekends, and holidays.
• Lift up to 25 pounds when needed.

Benefits

• Annual compensation of $45,000–$100,000, consisting of base pay and performance-based bonuses.
• Medical, dental, and vision benefits.
• 401(k).
• Accruing paid time off.
• 50% discount on the employee’s AT&T wireless bill.
• Exclusive employee discounts.
• Internal promotion opportunities and mentorship programs.
• College book reimbursement.
• Sales competitions and social gatherings.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed