Wireless Retail Sales Associate

Your Wireless Inc.•Fairfield, CT

6h•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Wireless Retail Sales Associate for its retail sales team. The associate works directly with customers to deliver a positive customer experience, explain Verizon products and services, and guide customers through choosing and purchasing them. Compensation is advertised as up to $31.00 per hour or more, including base hourly pay, commissions, and incentives, with an uncapped commission structure. The role involves meeting sales goals, supporting customers throughout the sales process, handling customer situations, completing required training, and assisting store leadership with assigned tasks. Associates are expected to demonstrate professional conduct, develop their skills, and pursue opportunities for additional responsibilities and career advancement. The role requires travel to various locations in the assigned district as business needs dictate and availability to work evenings, weekends, and holidays on a flexible schedule.

Requirements

At least 1 year of experience in a similar retail role, preferably with Verizon Wireless or another wireless business.
Demonstrated achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Availability to work evenings, weekends, and holidays with a flexible schedule.
At least 18 years of age.
Ability to provide proof of work eligibility in the United States.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about Verizon products and services.
Generate enough sales to meet or exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with individually or team-assigned tasks.
Complete required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities to grow within the company.
Prizes and trips through sales contests throughout the year.