Wireless Retail Sales Associate

Your Wireless Inc.•Norwalk, CT

6h•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Wireless Retail Sales Associate to provide an excellent customer experience. The associate works directly with customers, educates them about Verizon products and services, and guides them through the selection and purchasing process. The role includes sales, customer service, outbound activities to attract customers to the store, and support for store operations. Associates are expected to meet or exceed sales standards, complete required training, and develop skills for potential career advancement. The position is based in Ridgefield, Connecticut, and may require travel to other locations within the assigned district as business needs dictate.

Requirements

At least 1 year of experience in a similar role in a retail environment; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about Verizon products and services.
Produce sufficient sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with assigned individual or team tasks.
Complete all required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for growth within the company.
Prizes and trips through sales contests throughout the year.