Wire Operations Specialist

Banc of California • Santa Ana, CA

5d

About The Position

The Wire Operations Specialist processes, monitors, and supports domestic and international wire transfer activity while adhering to regulatory requirements, operational controls, and service-level expectations. The role supports the Wire Operations & Exceptions Management team through wire processing, transaction monitoring, exception research and resolution, and related operational work. It partners with internal business teams, branch personnel, Treasury Management, and Wire Operations & Exceptions Management leadership to execute transfers accurately and on time, while maintaining compliance with requirements including OFAC, BSA/AML, and wire transfer regulations. All duties must be performed in accordance with company policies and procedures and applicable U.S. state and federal laws and regulations.

The position processes USD and foreign-currency transactions through payment systems such as SWIFT and the Federal Reserve; performs client verification and authentication; reviews and reconciles transaction activity; conducts OFAC screening; completes daily start-of-day and end-of-day activities; maintains records and customer wire notifications; resolves exceptions and inquiries; and supports audits, examinations, and compliance initiatives.

Requirements

• At least one year of banking operations, payment operations, wire transfer, or comparable financial services experience.
• Experience performing client callback verification and authentication procedures for wire transfers or other high-risk financial transactions.
• Knowledge of fraud prevention practices, transaction verification controls, and customer authentication requirements in a banking environment.
• Basic understanding of wire transfer processing, operational controls, and banking regulations.
• Basic accounting, balancing, and reconciliation experience.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Proficient data-entry and keyboarding skills with a high degree of accuracy.
• Strong analytical and problem-solving skills, including the ability to identify and resolve transaction issues.
• Exceptional attention to detail and accuracy when processing high-volume transactions.
• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently and collaborate effectively within a team.
• High school diploma or equivalent required.

Responsibilities

• Process domestic and international wire transfers, including USD and foreign-currency transactions, through systems including SWIFT and the Federal Reserve.
• Perform client verification, callback procedures, and authentication reviews; validate wire instructions, identify discrepancies, and escalate suspicious activity or exceptions.
• Review, monitor, and reconcile wire activity and operational reports for accuracy, completeness, timely reporting, and compliance.
• Conduct OFAC screening reviews and support identification, escalation, and resolution of operational risks, suspicious activity, processing discrepancies, and control exceptions.
• Execute daily Start-of-Day and End-of-Day processing, maintain transaction records, process customer wire advice notifications, and perform data entry and verification across operational systems.
• Research and resolve wire exceptions, processing issues, and transaction inquiries within established service levels, working with internal departments and branch personnel to support clients.
• Support audits, examinations, internal reviews, and compliance initiatives by providing accurate documentation and following bank policies, procedures, service standards, and operational controls.
• Follow established policies and procedures.
• Perform other duties and projects as assigned.

Benefits

• 401(k) plan with company match and immediate vesting.
• Medical, dental, vision, AD&D, supplemental life, and long-term disability insurance options.
• Pre-tax Health Savings Account with employer contributions and pre-tax Flexible Spending Account.
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave and family support solutions, including care options for family members.
• Paid vacation days, holidays, and volunteer time off for eligible team members.
• Tuition reimbursement.
• Annual mentorship program and leadership development resources.
• Access to LinkedIn Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED