ACH/Wire Specialist

General Electric Credit Union • Blue Ash, OH

5d

About The Position

The ACH/Wire Specialist is responsible for the accurate and efficient daily processing of ACH transactions, inclearing files, return deposit items, originated returns, and wire transfers. The role ensures electronic payments are executed securely and on time, banking regulations are followed, and transaction-related issues are resolved. The specialist also provides member service, responds to inquiries, and supports internal teams with ACH and wire transfer operations.

Requirements

• High school diploma or GED.
• At least 2 years of banking experience.
• Knowledge of ACH and wire transfer systems, regulations, and industry best practices.
• Strong attention to detail and ability to handle multiple tasks efficiently.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Knowledge of Microsoft Office, including Word and Excel.
• Ability to maintain confidentiality and use discretion when handling sensitive financial information.
• Understand and comply with applicable federal and state laws and regulations associated with the position.

Nice To Haves

• NACHA certification or other relevant industry certifications.
• Knowledge of DNA.

Responsibilities

• Process ACH and wire transfer functions in accordance with internal policies, procedures, and regulatory requirements, including NACHA Operating Rules and Guidelines.
• Process inclearing and return deposit items in accordance with internal policies, procedures, and regulatory requirements.
• Review and follow Credit Union policies and procedures.
• Support the Courtesy Overdraft program.
• Follow operational controls and applicable laws and regulations affecting ACH services, including the Bank Secrecy Act, OFAC requirements, NACHA Rules, Regulation E, and the Universal Commercial Code.
• Identify and resolve problems promptly, working with other departments on complex issues.
• Build and maintain internal relationships by providing exceptional service and modeling excellent internal and external member service.
• Assist management with audits, risk assessments, policies, procedures, and processes.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance options.
• Paid time off accrual beginning upon hire, plus a paid day off for the employee's birthday.
• 401(k) retirement plan with up to a 10% match of base gross compensation.
• Tuition reimbursement opportunities and professional development.
• Volunteer opportunities with the opportunity to earn additional PTO hours.
• On-site clinics for vaccines and mammograms.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED