Wine and Spirits Clerk

Hy-Vee•Watertown, SD

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service and educates customers about products. The clerk rotates, faces, and replenishes merchandise, checks in and puts away product, may review invoices, and maintains displays while ensuring product quality and department standards. The position follows local, state, and company policies regarding tobacco and liquor sales, sanitation, personal hygiene, dress, and other company and store guidelines. It also involves removing trash, reporting to work as scheduled and on time, and helping in other store areas as needed. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Over six months up to one year of similar or related work experience.
  • No education requirement.
  • Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record information.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction; depth perception; color vision; and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

  • Provide prompt, efficient, friendly, and patient customer service; greet customers, learn and use their names when possible, and help enhance their shopping experience.
  • Answer telephone calls promptly and provide helpful service.
  • Work with coworkers to support customer satisfaction and a pleasant work environment.
  • Educate customers about products.
  • Rotate, face, and replenish merchandise and ensure quality standards are met.
  • Check in and put away product and, when applicable, review invoices.
  • Maintain displays in the department and throughout the store; build displays as needed.
  • Follow local, state, and company policies on tobacco and liquor sales.
  • Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
  • Follow department and company rules for personal hygiene, dress, and other policies and store guidelines.
  • Report to work as scheduled and on time.
  • Order products at a supervisor’s request and assist with inventory as requested.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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