Wine and Spirits Clerk

Hy-Vee, Inc.•Kansas City, MO

About The Position

The Wine and Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise while ensuring quality standards are met. The role supports customers throughout the store, works collaboratively with coworkers, and maintains clean, orderly displays and work areas. The clerk follows local, state, and company policies governing tobacco and liquor sales, as well as department and company guidelines for sanitation, hygiene, dress, and general conduct. The position requires reporting to work as scheduled and on time. Applicants must be at least 18 years old. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Over six months and up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them with product searches, hard-to-reach or heavy items, suggestions, and other shopping needs.
Answer the telephone promptly and provide helpful service to callers.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain quality standards.
Check in and put away product, and review invoices when applicable.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies on tobacco and liquor sales.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order product at a supervisor’s request and assist with inventory as requested.
Build displays as needed.
Assist in other areas of the store and perform other job-related duties and special projects as required.