Wine and Spirits Clerk

Hy-Vee, Inc.•West Des Moines, IA

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while maintaining quality standards. The role supports department and store operations through product handling, display maintenance, sanitation, and adherence to applicable sales policies. The clerk works with customers, coworkers, suppliers, and regulatory agencies in a fast-paced environment.

Requirements

Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Over six months and up to one year of similar or related work experience.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, distinguish colors, and maintain a field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them with finding or reaching products, carrying heavy items, and sharing suggestions or requests.
Answer telephone calls promptly and provide helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in and put away products and, as needed, review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies concerning tobacco and liquor sales.
Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene and dress, as well as company and store policies.
Report to work as scheduled and on time.
Order products at a supervisor's request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.