Wine and Spirits Assistant Manager
About The Position
The Wine and Spirits Assistant Department Manager supports the Department Manager in presenting fresh, innovative, high-quality products at competitive prices. The role supervises the team, manages inventory, maintains the sales floor, and leads the department when the Department Manager is absent. It is a fast-paced retail role for an organized, customer-focused leader who helps maintain a well-run department. The position includes providing friendly customer service, supervising and training employees, stocking and ordering merchandise, monitoring sales and inventory, coordinating with vendors, maintaining displays and signage, resolving customer issues, and ensuring the department is clean and organized. The assistant manager also instructs and reviews the work of Wine and Spirits Clerks, assists elsewhere in the store as needed, and follows Hy-Vee policies and store guidelines. The role reports to the Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and the Wine and Spirits Department Manager. It directly supervises Wine and Spirits Clerks. The position requires night and weekend shifts. The anticipated hourly starting wage is $17.00 to $21.25, depending on experience. Employment is contingent on successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent experience required.
- Ability to follow written, verbal, or diagrammatic instructions across varied situations with concrete variables.
- Ability to accurately perform arithmetic calculations involving fractions, decimals, and percentages.
- Ability to file, post, and organize materials and accurately copy data between records.
- Ability to provide clear direction.
- Ability to lead and develop a team and build a collaborative, customer-focused department culture.
- Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
- Availability for required night and weekend shifts.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- Six months or less of related work experience preferred.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Supervise and assign work to the evening and part-time crew, and train new employees.
- Stock, rotate, and face products; review out-of-stocks, ad items, and back stock.
- Order merchandise as directed by the department head and control inventory.
- Monitor sales and provide sales suggestions and ideas to the Department Manager.
- Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
- Oversee intercom selling and price items for displays.
- Review price tags and update signage as needed.
- Handle and resolve customer issues professionally.
- Assume management duties when the Department Manager is absent.
- Unload trucks and ensure products are stocked in the appropriate areas.
- Clean display cases and monitor maintenance of equipment and floors.
- Follow sanitation procedures and maintain a clean, organized work area.
- Instruct, assign, and review Wine and Spirits Clerks' work; maintain standards and coordinate activities.
- Assist in other store areas and take on special projects as required.
- Follow Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
