Wine and Spirits Assistant Department Manager

Hy-Vee, Inc.•Omaha, NE
•Onsite

About The Position

The Wine and Spirits Assistant Department Manager supports the Department Manager in presenting fresh, innovative, high-quality products at competitive prices. The role supervises the team, manages inventory, maintains the sales floor, and assumes department leadership when the Department Manager is absent. It is a fast-paced, customer-focused position in a retail store environment.

Requirements

  • High school diploma or equivalent experience required.
  • Ability to follow written, verbal, or diagrammatic instructions in varied situations with concrete variables.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages accurately.
  • Ability to file, post, and organize materials, copy data accurately between records, and provide clear direction.
  • Ability to lead and develop a team and foster a collaborative, customer-focused department culture.
  • Ability to frequently stand and walk throughout a shift.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

  • Six months or less of related work experience preferred.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Supervise and assign work to evening and part-time crew members, and train new employees.
  • Stock, rotate, and face products; review out-of-stocks, advertised items, and back stock.
  • Order merchandise as directed by the department head and control inventory.
  • Monitor sales and suggest sales ideas to the Department Manager.
  • Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
  • Oversee intercom selling and price items for displays.
  • Review price tags and update signage as needed.
  • Handle and resolve customer issues professionally.
  • Assume management duties when the Department Manager is absent.
  • Unload trucks and ensure products are stocked in the appropriate area.
  • Clean display cases and monitor equipment and floor maintenance.
  • Follow sanitation procedures and maintain a clean, organized work area.
  • Instruct, assign, and review Wine and Spirits Clerks' work, maintaining standards and coordinating activities.
  • Assist in other store areas and take on special projects as required.
  • Follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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