Window Service Technician
Renewal by Andersen Metro & Midwest•Macon, GA
•$23 - $25
About The Position
Renewal by Andersen, the custom division of Andersen Windows, provides service performance and addresses warranty issues for windows and doors. The Window Service Technician troubleshoots problems on-site, repairs or replaces defective parts, and helps customers resolve issues with their windows and doors while ensuring customer satisfaction. The role involves diagnosing problems such as water infiltration, bowed panels, and interlock issues.
Requirements
- 3–5 years of experience installing windows and doors.
- Knowledge of custom window and door installation.
- Thorough experience using a metal brake and caulking.
- Familiarity with and ability to perform minor trim work around windows and patio doors, inside and out.
- Customer service experience, with job troubleshooting as a key component.
- Good computer skills.
- Valid driver's license.
- Excellent communication skills and ability to build quick rapport.
- Ability to lift up to 100 pounds and climb a ladder unassisted.
Responsibilities
- Provide service performance and address warranty issues with windows and doors.
- Troubleshoot jobs on-site by manually fixing issues and assisting customers.
- Ensure customer satisfaction while addressing problems.
- Replace defective parts and help customers when windows are not working properly.
- Diagnose window and door issues, including water infiltration, bowed panels, and interlock issues.
Benefits
- Company vehicle, gas card, and tools provided.
- Full insurance package, including medical, dental, vision, and life insurance.
- 401(k) with company match.
- Student loan repayment program and student tuition reimbursement program.
- Employee perks discount program.
- PTO, paid holidays, and floating holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
