Window & Door Field Service Technician

Window World of Penn/Ohio•Boardman, OH

20d

About The Position

Window World is hiring a Window & Door Field Service Technician for a stable W-2 role servicing replacement windows and residential doors. The company provides a field vehicle, gas card, and phone, along with a consistent Monday through Friday schedule. The technician will use diagnostic skills and craftsmanship to resolve service issues for homeowners and represent the company professionally. Pay is competitive and reliable, paid biweekly, and based on field experience.

Requirements

Hands-on installation or service experience with windows and doors.
Working understanding of construction practices, installation techniques, and window and door components.
Proficiency with installation tools and equipment.
Experience bending metal is required.
Ability to work independently, stay organized, and manage a daily route of service appointments.
Positive attitude and calm, professional demeanor when working directly with clients in their homes.
Valid driver’s license and clean driving record to operate a company vehicle.
Ability to pass a standard background check.

Responsibilities

Perform service, adjustments, and repair work on replacement windows and residential doors.
Troubleshoot product performance and installation-related issues in the field.
Replace sashes, hardware, balances, and other components as needed.
Make on-site adjustments, including wrapping and bending metal, to achieve a finished result.
Communicate clearly with homeowners, answer their questions, and leave them confident that their project is functioning properly.
Work independently, stay organized, and manage a daily route of service appointments.