Window and Door Service Technician
Renewal by Andersen Metro & Midwest•Lawrenceville, GA
•$23 - $25
About The Position
Renewal by Andersen, the custom division of Andersen Windows, provides service performance and addresses warranty issues for windows and doors. The technician troubleshoots issues on-site, manually makes repairs, replaces defective parts, and assists customers when products are not working properly. The role includes diagnosing problems such as water infiltration, bowed panels, and interlock issues, while working to ensure customer satisfaction.
Requirements
- 3–5 years of experience installing windows and doors.
- Knowledge of custom window and door installation.
- Thorough experience using a metal brake and caulking.
- Familiarity with and ability to perform minor trim work around windows and patio doors, both inside and outside.
- Customer service experience, with job troubleshooting as a key component.
- Good computer skills.
- A valid driver's license.
- Excellent communication skills and the ability to build quick rapport.
- Ability to lift up to 100 pounds and climb a ladder unassisted.
Responsibilities
- Provide service performance and address warranty issues with windows and doors.
- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs.
- Ensure customer satisfaction while addressing problems.
- Replace defective parts and help customers when windows are not working properly.
- Diagnose window and door issues, including water infiltration, bowed panels, and interlock issues.
Benefits
- Competitive starting hourly rate of $23–$25 per hour.
- Company vehicle, gas card, and tools provided.
- Full insurance package, including medical, dental, vision, and life insurance.
- 401(k) with company match.
- Student loan repayment program and student tuition reimbursement program.
- Employee perks discount program.
- Paid time off, paid holidays, and floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
