Window & Door Field Service Technician

Window World•Youngstown, OH

19d•Onsite

About The Position

Window World is hiring a Window & Door Field Service Technician for a steady W-2 role with a company vehicle, company phone, and a consistent Monday through Friday schedule. The technician performs service, adjustments, and repairs on replacement windows and residential doors, diagnoses product and installation issues, and makes on-site adjustments to deliver a high-quality finish. The role involves working directly in homeowners’ homes, communicating clearly, and providing professional, dependable service. The company describes a stable, supportive family culture and offers reliable biweekly pay based on field experience.

Requirements

Hands-on installation or service experience with windows and doors.
Working understanding of construction practices, installation techniques, and window and door components.
Proficiency with installation tools and equipment.
Experience bending metal.
Ability to work independently, stay organized, and efficiently manage a daily route of service appointments.
Positive attitude and calm, professional demeanor when working directly with clients in their homes.
Valid driver’s license and clean driving record to operate a company vehicle.
Ability to pass a standard background check.

Responsibilities

Perform service, adjustments, and repairs on replacement windows and residential doors.
Troubleshoot product performance and installation-related issues in the field.
Replace sashes, hardware, balances, and other components as needed.
Make on-site adjustments, including wrapping and bending metal, to ensure a finished result.
Communicate clearly with homeowners, answer questions, and leave them confident that their project is functioning properly.
Work independently, stay organized, and manage a daily route of service appointments.