Wholesale Relationship Specialist II

Yamaha Motor Corporation, USA•Kennesaw, GA

7d•Hybrid

About The Position

Yamaha Motor Finance Corporation, U.S.A. (YMFUS) is seeking a Wholesale Relationship Specialist to join its Wholesale Finance team in Kennesaw, Georgia. The role manages a portfolio of dealer accounts, develops strong relationships with dealer principals and dealership personnel, and supports dealer success through the Dealer Profit Maximization (DPM) philosophy. The specialist balances portfolio growth, customer service, risk management, and collections oversight. The position offers a 4-days-onsite and 1-day-remote work arrangement, flexible work hours, and a benefits package. Yamaha describes its workplace as one that supports employee development, trust, respect, and employees’ financial, mental, and emotional needs.

Requirements

Minimum of 2 years of experience in the wholesale finance industry.
Previous account management or relationship management experience.
Strong problem-solving and analytical skills.
Ability to effectively prioritize and manage multiple responsibilities simultaneously.
Demonstrated commitment to delivering exceptional customer service.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to build and maintain professional relationships.
Ability to effectively manage sensitive dealer and portfolio issues.

Nice To Haves

Bachelor's degree in Business, Finance, Accounting, or a related field.
Experience analyzing and interpreting financial statements.
Experience working with dealer-based finance portfolios.

Responsibilities

Manage day-to-day customer service and collection activity within an assigned dealer portfolio.
Ensure timely release of daily parts and unit orders for assigned dealer accounts.
Oversee accounts receivable adjustments, status recoding, overlines, unit transfers, and other account transactions while ensuring JSOX compliance.
Partner with sales teams and management to resolve wholesale finance issues related to defaults, overlines, escalated service matters, and account concerns.
Monitor and document account status items and ensure timely resolution in accordance with YMFUS risk policies.
Evaluate dealer credit needs and support efforts to maintain appropriate credit availability.
Identify and mitigate portfolio risk through proactive account monitoring and dealer engagement.
Use demand letters, repossessions, and other collection tools to address dealer defaults and minimize losses.
Recommend post-repossession collection or litigation strategies to management when appropriate.
Monitor collateral exceptions and support compliance with financing requirements.
Represent YMFUS at dealer events, sales meetings, and industry functions when applicable.
Collaborate with leadership to identify growth opportunities and enhance dealer service.
Perform additional duties as assigned.