Wholesale Account Coordinator

Levi Strauss & Co.•New York, NY

3d•$53,500 - $78,400•Hybrid

About The Position

The Wholesale Account Coordinator supports Levi Strauss & Co.’s Macy’s wholesale partnership, working with Account Managers and cross-functional teams to execute orders, support product and seasonal launches, analyze business performance, and resolve issues affecting the customer experience. The role offers exposure to the wholesale business and contributes to account planning and execution. It is based in the New York, New York office on a hybrid schedule, typically requiring three days in the office per week, Tuesday through Thursday; office attendance may vary with business needs. The position reports to the Senior Account Manager, Macy’s.

Requirements

At least 3 years of experience in wholesale, retail, merchandising, sales support, sales operations, customer operations, or a related consumer products environment.
Experience supporting order management, purchase order processes, inventory coordination, account operations, or related business processes.
Ability to work with sales, inventory, shipping, or business performance data to identify trends, monitor results, and support decision-making.
Experience partnering with stakeholders across multiple functions to coordinate activities, resolve issues, and support business objectives.
Ability to manage competing priorities, follow established processes, adapt to changing needs, and manage multiple accurate and organized deliverables to deadlines.
Proficiency in Microsoft Excel, including functions such as Pivot Tables and VLOOKUP/XLOOKUP; familiarity with data analysis tools and a basic understanding of retail math.
Bachelor’s degree or equivalent combination of education and relevant work experience.
Must be legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship.

Responsibilities

Partner with Account Managers and the sales team to execute account strategies, support seasonal initiatives, and contribute to sales and growth objectives.
Maintain account documentation, manage item setup, support credit memo and claim resolution, and assist with sell-ins, business reviews, and go-to-market planning.
Manage order entry, planned unit maintenance, and purchase order tracking from placement through fulfillment.
Partner with internal teams and retail customers to resolve order, inventory, delivery, and credit-related issues and support timely, accurate product delivery.
Coordinate seasonal and in-season samples, including ordering, tracking, inventory management, showroom readiness, and internal and external distribution.
Prepare and maintain weekly, monthly, quarterly, and seasonal sales, shipping, and performance reports; analyze business trends and provide insights for account planning.
Collaborate with Planning, Merchandising, Marketing, Operations, Finance, and Customer Service teams to support account objectives, resolve issues, and execute business plans.
Monitor retail trends, competitive activity, pricing, product placement, and in-store execution to support account planning and identify marketplace opportunities.