Wholesale Account Executive

Deephaven Mortgage•Remote - North Carolina, NC

About The Position

Deephaven Mortgage is hiring Wholesale Account Executives to grow its non-QM wholesale lending business. The role develops and maintains relationships and agreements with qualified mortgage brokers, banks, and credit unions in an assigned territory. Account Executives represent the company’s processes, products, pricing, and service to the wholesale broker marketplace, while supporting account development and customer satisfaction.

Requirements

At least 2 years of mortgage lending experience.
Well-developed understanding of mortgage underwriting, processing, closing, and sales procedures.
Excellent interpersonal and account development skills.
Exceptional customer service skills, with attention to detail and follow-through.
Ability to work well independently in a fast-paced environment.
Strong desire to progress, learn, and begin a long-term career with the company.
Confidence and empathy when dealing with current and potential customers.
Ability to accurately represent Deephaven Mortgage and the wholesale team’s capabilities and strengths.
Professional conduct regardless of the situation.
Team-oriented commitment to excellence and hard work.

Nice To Haves

Experience with Encompass, Point, or other mortgage origination systems.

Responsibilities

Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction.
Answer loan pricing and scenario questions.
Work closely with operations to resolve issues.
Work with partners to assist in account development.
Manage client expectations and develop trust.
Track and report monthly volume and loan quality.
Remain up to date with regulatory industry standards and requirements.