Wheelchair Technician

Numotion•West Valley City, UT

2d•$22 - $28

About The Position

Numotion is North America’s largest provider of mobility products and services, delivering personalized solutions including manual and power wheelchairs, medical supplies, and assistive technologies. The company aims to improve the lives of people with disabilities through life-changing mobility solutions and is committed to an inclusive work environment. The Wheelchair Technician role, also described in the posting as Seating Technician, supports the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The technician supports Assistive Technology Professionals (ATPs), works with clients to help meet their mobility needs and functional goals, and maintains high standards of customer service. The role also involves maintaining workspaces and vehicles, completing documentation, following safety and confidentiality requirements, and attending company training. The listed pay range is $21.75 to $28.28 per hour. The posting notes that compensation depends on factors including skills, qualifications, experience, and location, and that hiring near the top of the range is not typical. Candidates must pass a drug test before beginning employment.

Requirements

High school diploma or GED, or at least one year of related mechanical or electrical experience.
Valid state driver’s license with a satisfactory driving record.

Nice To Haves

Strong verbal and written communication skills.
Excellent listening, organizational, and prioritization abilities.
Ability to assess situations quickly, think critically, and make sound decisions.
Strong customer-service abilities.
General knowledge of products in the CRT industry.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Openness to identifying opportunities for process and service improvements.

Responsibilities

Support the ATP team with equipment assembly and delivery as needed.
Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
Assess product issues and collaborate with the ATP to find solutions.
Keep the shop and warehouse clean, organized, and safe.
Keep delivery vehicles clean and in safe working order.
Assist in maintaining strong relationships with existing business accounts.
Complete required documentation accurately and in compliance with company policies.
Follow standard safety procedures and regulations.
Attend required company training and development sessions.
Work with ATPs and customers to ensure equipment solutions align with client needs.
Provide outstanding customer service and address concerns to support customer satisfaction.
Address concerns raised during deliveries or fittings and seek ATP guidance when necessary.
Apply Numotion Leadership Principles and uphold integrity, compliance, and company values.
Maintain confidentiality in employee and customer matters and comply with federal and organizational policies and regulations.