Wheelchair Technician

Numotion • Phoenix, AZ

12d

About The Position

The Wheelchair Technician supports the assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The role works with Assistive Technology Professionals (ATPs) and customers to ensure equipment meets clients’ mobility needs and functional goals, while providing strong customer service. Technicians also help troubleshoot product issues, maintain safe and organized work areas and vehicles, complete required documentation, and comply with company policies and safety regulations.

Requirements

• High school diploma or GED, or at least one year of related mechanical or electrical experience.
• Valid state driver’s license and a satisfactory driving record.
• Pass a drug test before beginning employment.

Nice To Haves

• Strong verbal and written communication skills.
• Excellent listening, organizational, and prioritization abilities.
• Ability to assess situations quickly, think critically, and make sound decisions.
• Ability to deliver exceptional customer service.
• General knowledge of products in the CRT industry.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Openness to identifying opportunities for process and service improvements.

Responsibilities

• Support ATPs with equipment assembly and delivery as needed.
• Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
• Assess product issues and collaborate with the ATP to identify solutions.
• Keep the shop and warehouse clean, organized, and safe.
• Keep delivery vehicles clean and in safe working order.
• Assist in maintaining relationships with existing business accounts.
• Complete required documentation accurately and in compliance with company policies.
• Follow standard safety procedures and regulations.
• Attend required company training and development sessions.
• Work with ATPs and customers to ensure equipment solutions meet client needs.
• Provide outstanding customer service and address concerns to support customer satisfaction.
• Respond to concerns raised during deliveries or fittings, seeking ATP guidance when necessary.
• Apply Numotion Leadership Principles and uphold integrity, compliance, and company values.
• Maintain confidentiality in employee and customer matters and comply with applicable federal and organizational policies and regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Short- and long-term disability benefits
• Life insurance
• Supportive work culture focused on employee growth and development

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED