Part- Time Wheelchair Attendant - RIC Airport

PrimeFlight Aviation Services•Richmond, VA

1d•Onsite

About The Position

The Wheelchair Attendant helps passengers navigate the airport comfortably and safely. The role involves assisting passengers between airport locations and aircraft seats, handling wheelchair equipment carefully, and providing attentive customer service to individuals with diverse needs. The position requires effective communication, adherence to safety procedures, and the ability to work in a fast-paced, team-oriented airport environment.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment.
Communicate effectively in English through reading, writing, and speaking.
Access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
Communicate effectively with colleagues and clients in person and electronically.
Pass a background check and drug screen.
Be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Be flexible to work various shifts, including nights, weekends, and holidays.
Be able to lift up to 70 pounds.
Be able to stand and walk for prolonged periods in an indoor or outdoor environment, as applicable.
Be able to reach with arms, grasp with hands, push, pull, bend, stretch, squat, and kneel.
Be able to hear and respond to spoken voices and audible alarms.
Have the vision abilities required for the position, including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Safely and comfortably assist passengers requiring mobility support in transferring to and from an aircraft seat using appropriate devices.
Push wheelchair passengers to and from airport gates.
Assist passengers with checked, carry-on, and claimed luggage.
Safely guide passengers in wheelchairs down the jet bridge.
Ensure wheelchair brakes are properly placed before passengers exit the wheelchair.
Complete necessary reports regarding wheelchairs or incidents.
Follow dispatcher gate orders.
Address passengers’ questions or concerns promptly and helpfully.
Maintain consistent and punctual attendance at the assigned job location.
Demonstrate PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.