Wheelchair Attendant- JAN Airport

PrimeFlight Aviation Services•Flowood, MS

7d•Onsite

About The Position

The Wheelchair Attendant helps passengers navigate the airport safely and comfortably. The role involves assisting passengers between airport locations and aircraft seats, handling wheelchair equipment carefully, and supporting passengers with luggage. The attendant provides helpful customer service to people with diverse needs, follows dispatcher gate orders, completes reports about wheelchairs or incidents, and meets PrimeFlight’s customer service and safety standards. The role requires flexibility to work various shifts, including nights, weekends, and holidays.

Requirements

Be at least 18 years old.
Be legally authorized to work in the country of employment.
Communicate effectively in English in reading, writing, and speaking.
Access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
Communicate effectively with colleagues and clients in person and electronically.
Pass a background check and drug screen.
Be eligible to acquire required credentials and clearances, as applicable.
Be flexible to work various shifts, including nights, weekends, and holidays.
Be able to lift up to 70 pounds.
Be able to stand and walk for prolonged periods in indoor and outdoor environments, as applicable.
Be able to reach with arms, grasp with hands, push, pull, bend, stretch, squat, and kneel.
Be able to hear and respond to spoken voices and audible alarms.
Meet the required vision abilities: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Safely assist passengers requiring mobility support with transfers to and from aircraft seats using appropriate devices.
Push wheelchair passengers to and from airport gates.
Assist passengers with checked, carry-on, and claimed luggage.
Safely guide passengers in wheelchairs down the jet bridge.
Ensure wheelchair brakes are properly placed before passengers exit the wheelchair.
Complete necessary reports regarding wheelchairs or incidents.
Adhere to dispatcher gate orders.
Address passengers’ questions or concerns promptly and helpfully.
Maintain consistent and punctual attendance at the assigned job location.
Exemplify PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.