Ramp Supervisor- JAN Airport

PrimeFlight Aviation Services•Flowood, MS

1d•Onsite

About The Position

The Ramp Supervisor oversees a team of ramp agents and ensures the safe and efficient handling of aircraft on the ground. The role coordinates activities such as baggage handling, aircraft towing, and aircraft servicing while following safety and operational protocols. The supervisor trains and mentors team members and coordinates with flight crews and other airport personnel to support timely aircraft turnarounds. The position also requires decision-making and problem-solving, maintaining customer service and operational standards, and ensuring compliance with applicable DOT regulations and guidelines.

Requirements

Must be at least 18 years old.
Must be eligible to work in Canada.
Must possess a valid, provincially issued permanent driver's license, such as Class 5 or Class G.
Must communicate effectively in English in reading, writing, and speaking.
Minimum of 2 years of experience in ramp operations or a related aviation field.
Proven experience in a supervisory or leadership role.
Strong knowledge of ramp safety and operational procedures.
Ability to access and interpret printed and electronic information using devices such as iPads/tablets, computers, and mobile devices.
Ability to communicate effectively with colleagues and clients in person and electronically.
Must be eligible to pass a background check and obtain and maintain a RAIC (Restricted Area Identity Card).
Must be flexible to work various shifts, including nights, weekends, and holidays.
Ability to perform the essential requirements satisfactorily, with reasonable accommodation where applicable.
Ability to lift up to 70 pounds.
Ability to hear and respond to spoken voices and audible alarms.
Vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Supervise ramp team operations, including aircraft loading and unloading.
Coordinate ramp activities to ensure timely flight turnarounds.
Train and mentor ramp team members on operational procedures and safety protocols.
Monitor team compliance with airline and airport regulations.
Conduct pre-shift briefings on daily tasks and safety priorities.
Oversee baggage, cargo, and mail handling to prevent damage or loss.
Manage communication among the ramp team, flight crew, and ground operations.
Ensure proper use and maintenance of ground support equipment.
Implement and enforce ramp safety measures and hazard prevention.
Respond to and manage operational issues and emergencies.
Facilitate teamwork to meet flight schedules and service standards.
Conduct performance evaluations and provide feedback to team members.
Ensure compliance with DOT regulations and guidelines, including safe and legal operation of airport vehicles, equipment, and personnel in airside and landside operations.
Conduct audits and inspections for DOT compliance, including reviewing maintenance records, driver qualifications, and safety procedures; provide staff training and updates on regulatory changes as required.
Liaise with other airport departments to coordinate operations.
Maintain accurate records of ramp operations and incidents.
Promote safety and professionalism within the team.
Exemplify PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.