Ramp Supervisor - ISP Airport

PrimeFlight Aviation Services•Ronkonkoma, NY

1d•Onsite

About The Position

The Ramp Supervisor oversees a team of ramp agents and ensures aircraft are handled efficiently and safely on the ground. The role coordinates baggage handling, aircraft towing, aircraft servicing, and other ramp activities in accordance with safety and operational protocols. The supervisor trains and mentors team members and coordinates with flight crews and airport personnel to support timely aircraft turnarounds. The position also requires quick decision-making, problem-solving, and maintaining high standards of customer service and operational efficiency. The role requires flexibility to work various shifts, including nights, weekends, and holidays. Work may take place in indoor and outdoor environments and includes exposure to noise, outdoor elements, biohazards, and chemicals. The position involves physical activity such as lifting, standing, walking, reaching, pushing, pulling, bending, kneeling, climbing, and working at elevated heights.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment.
Must hold a valid driver's license.
Must communicate effectively in English in reading, writing, and speaking.
Minimum of 2 years of experience in ramp operations or a related aviation field.
Proven experience in a supervisory or leadership role.
Strong knowledge of ramp safety and operational procedures.
Ability to access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
Ability to communicate effectively with colleagues and clients in person and electronically.
Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
Must be flexible to work various shifts, including nights, weekends, and holidays.
Ability to lift up to 70 pounds.
Ability to stand and walk for prolonged periods in indoor or outdoor environments, as applicable.
May need to reach with arms, grasp with hands, push, pull, bend, stretch, squat, kneel, climb, and work at elevated heights.
Ability to hear and respond to spoken voices and audible alarms.
May perform repetitive motions involving arms, wrists, hands, and/or fingers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Must be able to perform essential requirements satisfactorily; reasonable accommodation may be made for individuals with disabilities.

Responsibilities

Supervise ramp team operations, including aircraft loading and unloading.
Coordinate ramp activities to ensure timely flight turnarounds.
Train and mentor ramp team members on operational procedures and safety protocols.
Monitor team compliance with airline and airport regulations.
Conduct pre-shift briefings to discuss daily tasks and safety focus points.
Oversee the handling of baggage, cargo, and mail to prevent damage or loss.
Manage communication between the ramp team, flight crew, and ground operations.
Ensure proper use and maintenance of ground support equipment.
Implement and enforce ramp safety measures and hazard prevention.
Respond to and manage operational issues and emergencies.
Facilitate teamwork to meet flight schedules and service standards.
Conduct performance evaluations and provide feedback to ramp team members.
Ensure compliance with applicable DOT regulations and oversee the safe and legal operation of airport vehicles, equipment, and personnel in airside and landside operations.
Conduct audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures.
Provide staff training and updates on changes in DOT regulations as required.
Liaise with other airport departments to coordinate operations.
Maintain accurate records of ramp operations and incidents.
Promote a culture of safety and professionalism within the team.
Exemplify PrimeFlight customer service and safety standards.
Perform additional duties as assigned by management.