Prospect Wheelchair Agent FT (Delta) - Romulus, MI

Unifi • Detroit, MI

5d • Onsite

About The Position

The Wheelchair Agent provides assistance to passengers who require wheelchair support at all stages of their airport journey, from curbside to aircraft. The role includes delivering a professional customer experience while assisting with baggage, boarding, and movement through the airport. Agents must follow company safety and operational standards and report safety or security incidents and potential hazards promptly. Work may take place outdoors in seasonal weather and involves rotating shifts, including nights, weekends, holidays, and overtime.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow all safety procedures, policies, and company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in accordance with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the expected skill and experience capabilities for the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working at least 30 hours per week; benefits begin in the month following 60 days of service.
• Voluntary AFLAC short-term disability, accident, critical illness, and hospital indemnity coverage.
• Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off, subject to location-specific leave policy.
• Travel discounts through ID90 and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED