WGACA Handbag Specialist - Full Time - Pineville

Belk•Pineville, NC

7d•Onsite

About The Position

The WGACA Handbag Specialist delivers an elevated customer experience as a subject matter expert on What Goes Around Comes Around merchandise, while maintaining presentations aligned with brand standards. The role drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and an elevated experience selling pre-owned luxury and vintage apparel. This is an hourly position with commission eligibility.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty by delivering high-quality service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and communicate available inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, and make styling suggestions; encourage repeat client interactions.
Maintain appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Align merchandise presentations with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and support brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operational processes, maintaining product protection standards, and following safety and security protocols.