WGACA Handbag Specialist - Full Time

Belk•Canton, GA

15h

About The Position

The WGACA Handbag Specialist delivers an elevated customer experience as a subject matter expert on What Goes Around Comes Around merchandise and maintains presentations aligned with brand standards. The role drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and the sale of pre-owned luxury and vintage apparel. This is an hourly position with commission eligibility. The specialist supports customers and store operations by providing personalized service, using selling tools and digital devices to facilitate an omnichannel experience, maintaining merchandise presentation and selling areas, supporting promotions and events, and contributing to a positive team culture. The role also supports fulfillment and asset protection processes while following safety and security protocols.

Requirements

Dedication to customer service and achieving store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through high-quality service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and explain inventory, assortment, product features, and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, offer styling suggestions, and encourage repeat client interactions.
Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment, following visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to department and store success.
Support a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection initiatives by accurately executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines and security protocols.