WGACA Handbag Specialist - Full Time

Belk•Savannah, GA

17h•Onsite

About The Position

The WGACA Handbag Specialist delivers an elevated customer experience as a subject matter expert on What Goes Around Comes Around merchandise, while maintaining presentations aligned with brand standards. The role supports sales and store key metrics by building customer relationships, clienteling, making product recommendations, and selling pre-owned luxury and vintage apparel. This is an hourly position with commission eligibility.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
Greet, engage, and assist customers warmly, providing personalized service and a welcoming shopping environment.
Build customer loyalty through high-quality service and tailored product recommendations.
Use selling tools and digital devices to provide a seamless omnichannel experience and explain inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, make styling suggestions, and encourage repeat client interactions.
Maintain visually appealing selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment, following visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and support brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection by accurately and efficiently carrying out omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.