Wellness Revenue Assistant

Senior Lifestyle•Chicago, IL

About The Position

The Wellness Revenue Assistant ensures accurate wellness evaluations and timely billing of Senior Lifestyle resident wellness program fees. The role ensures residents, responsible parties, and resident healthcare powers of attorney, as applicable, are notified of assessments, service plan reviews, and associated fee schedules by traditional mail or electronic delivery. It implements billing changes in Yardi Voyager based on current assessments and supports the transition from manual to automated resident billing notifications. The position can be based in or out of Chicago and pays $25–$32 per hour.

Requirements

  • Associate or bachelor's degree.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and ability to learn new software applications.
  • Ability to follow instructions and produce consistent deliverables in a timely manner.
  • Proficiency in Microsoft Office applications, including Word and Excel.
  • Ability to interpret clinical and financial data in Yardi EHR and Yardi Voyager.
  • Understanding of basic financial concepts associated with billing and subsequent revenue impact.
  • Must learn Yardi EHR and Voyager functions and use these platforms daily.

Nice To Haves

  • Clinical and/or accounts receivable or billing experience in senior living.
  • Yardi competency or experience with Yardi EHR and Voyager.

Responsibilities

  • Review the Care/Service Discrepancies Tile in Yardi Voyager for residents requiring wellness package or service-level notices and billing updates.
  • Review resident EHR records and confirm evaluation accuracy.
  • Manage daily distribution of notice letters and consolidated assessment forms to residents, responsible parties, healthcare powers of attorney or healthcare responsible parties as applicable, community executive directors, and community business office managers.
  • Enter managed service fee changes for applicable residents in Yardi Voyager.
  • Audit notices sent and rates scheduled in Yardi against rate implementation.
  • Work with communities and operational teams to resolve care billing and evaluation discrepancies.
  • Review and analyze level-of-care variances and follow up on discrepancies as necessary.
  • Support the transition to automated resident and responsible-party billing change notifications.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision benefits.
  • Retirement benefits.
  • Short-term and long-term disability benefits.
  • Paid time off.
  • Access to DailyPay to access earned but unpaid wages before the next payday.
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