Medical Assistant - Wellness

OhioHealth•Columbus, OH

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. The Medical Assistant carries out routine clinical and administrative duties to meet the needs of the assigned practice; duties may vary depending on the practice’s size and specialty. The role supports patient flow, documentation, care coordination, quality and safety, and operational improvement. It also serves as a resource for quality, performance improvement, and EMR use, and includes training new staff as a clinical preceptor.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification from the American Heart Association.
Driver’s license from the Department of Motor Vehicles.
Medical Assistant certification from the Certifying Board of the American Association of Medical Assistants.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate and collaborate with the healthcare team and anticipate its needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and recommend and implement improvements to operational efficiency and services.
Maintain professional competence, knowledge, and skills through ongoing study of the field and best practices, and complete required training and education.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject matter expert and resource for the department or practice in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
Support the development of standard work and develop necessary customizations.
Function as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.