Wellness Representative

Restore Hyper Wellness Corporate Stores•Elmwood, LA

About The Position

The Wellness Representative is the face of the studio, creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. The role combines client care, studio operations, and sales expertise to deliver exceptional service in a dynamic, health-focused environment. The representative educates clients about Restore’s therapies, develops wellness plans, supports daily studio operations, and promotes the company’s wellness mission. The role is listed as full- or part-time and reports to the General Manager.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of customer service experience.
  • At least 1 year of sales experience.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems; training is provided.
  • Proven success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.

Nice To Haves

  • Membership-based sales experience in the health, wellness, or fitness industry.

Responsibilities

  • Lead engaging studio tours that highlight the benefits of Restore’s services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients about therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support long-term health objectives.
  • Achieve membership sales, renewals, and retail targets.
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
  • Use referral systems and follow-up protocols to strengthen client relationships.
  • Support smooth daily studio operations and client satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore’s mission and enthusiasm for wellness in every interaction.

Benefits

  • Medical, dental, vision, disability, and life insurance for full-time team members, effective within 30 days.
  • Paid time off for full-time team members.
  • Complimentary and discounted Restore services for full- and part-time team members.
  • 401(k) plan with employer match for full- and part-time team members.
  • Commission opportunities for full- and part-time team members.
  • Career advancement opportunities at all levels.
  • Opportunities to expand skills and advance a career.
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