Wellness Outreach Coordinator

Meritus Health • Hagerstown, MD

33d • $37,440 - $50,835

About The Position

The Wellness Outreach Coordinator supports patients in accessing preventive services and improving their well-being through outreach and care coordination. The role involves contacting patients about eligible services, including Medicare Annual Wellness Visits, educating them about preventive care, and helping address care gaps. The coordinator collaborates with physicians, nurses, and other staff, supports primary care quality improvement through documentation and process enhancements, and assists with office tasks and population health initiatives.

The position suits someone with a positive, team-oriented attitude, strong communication skills, comfort with technology, and the ability to stay organized while multitasking in a fast-paced environment. A basic understanding of medical terminology is a plus. A high school diploma or equivalent is required; an associate degree and prior clerical experience in a healthcare setting are preferred.

Requirements

• High school diploma or equivalent.
• Positive attitude and team-first mindset.
• Strong communication skills, particularly over the phone and via text.
• Comfort using technology, including Microsoft Office and electronic medical records.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.

Nice To Haves

• Associate degree preferred.
• Prior clerical experience in a healthcare setting preferred.
• Basic understanding of medical terminology is a plus.

Responsibilities

• Make outreach calls to patients and guide them through eligible preventive care services, including Medicare Annual Wellness Visits.
• Educate patients about preventive care and help close care gaps that affect long-term health.
• Collaborate with physicians, nurses, and staff to support an integrated approach to patient care.
• Support primary care practices’ quality improvement through documentation, process enhancements, and occasional presentations at staff meetings.
• Assist with general office tasks, secretarial duties, and population health initiatives.

Benefits

• Health, dental, and vision insurance; coverage begins on the first of the month following the hire date.
• Company-paid life insurance and short- and long-term disability benefits.
• Paid time off (PTO).
• 401(k) retirement plan with company match.
• Education assistance and tuition reimbursement.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Shift differential pay may be available for evening, night, or weekend shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED