Outreach Coordinator

Bienvivir All-Inclusive Senior Health • El Paso, TX

7d • $18 - $27

About The Position

Bienvivir All-Inclusive Senior Health is a community-based, patient-centered health care delivery system serving frail seniors in El Paso, Texas through the Program of All-Inclusive Care for the Elderly (PACE). The Outreach Coordinator advocates for and educates the community about Bienvivir and PACE services to generate referrals. Under the direction of the Marketing Manager, the coordinator organizes formal outreach activities, supports marketing events and administrative work, responds to requests for PACE information, and enters, tracks, and manages referrals in the marketing Customer Referral Management system.

Requirements

• High school diploma.
• At least two years of experience in community public relations.
• Valid Texas driver's license; a motor vehicle driving record check will be conducted.
• Knowledge of marketing and outreach principles and the ability to implement promotional strategies.
• Strong interpersonal communication, writing, organizational, and public-speaking skills and experience.
• Ability to explain the PACE model and Bienvivir's vision and mission clearly to the community.
• Ability to work and communicate effectively with staff, community contacts, participants, and family members.
• Bilingual in English and Spanish.
• Proficiency with MS Office applications, desktop publishing, and spreadsheet software.
• Ability to prepare and present information effectively to various groups.
• Ability to work independently or collaboratively, manage multiple tasks, and work with minimal supervision.

Nice To Haves

• Two years of college-level work in journalism, public relations, or marketing/advertising.
• Knowledge and appreciation of older adults, the PACE program, and Bienvivir.

Responsibilities

• Build and maintain relationships with community organizations, agencies, hospitals, government agencies, churches, schools, and other community contacts.
• Implement outreach activities in support of the Marketing Plan and the organization's Strategic Plan, as directed by the Marketing Manager.
• Work with the Marketing Manager to develop and maintain active referral sources.
• Coordinate logistics and participate in or represent Bienvivir at health fairs, community outreach activities, and promotional campaigns.
• Screen inquiries to ensure referrals meet minimum PACE and Bienvivir qualification criteria.
• Distribute marketing and promotional materials and notify the Marketing Manager when supplies need to be reordered.
• Manage referrals and referral contacts, responding promptly with customer service and professionalism.
• When assigned, operate company vehicles safely, maintain the vehicle log, and report maintenance issues to a supervisor.
• With Marketing Manager approval, contribute material for possible use on the organization's website or in its newsletter.
• Conduct tours of Bienvivir facilities as requested and according to the tour schedule.
• Carry out other duties assigned by the immediate supervisor.

Benefits

• 100% of employee-only medical monthly premiums for employees working 30 or more hours per week.
• 100% of employee-only dental monthly premiums for employees working 30 or more hours per week.
• Affordable vision monthly premium for employee-plus-family coverage.
• 100% basic life insurance coverage with a $10,000 benefit.
• Safe harbor matching contributions to a 403(b) retirement savings account.
• Up to 15 days of paid time off, based on paid hours per pay period.
• 11 company-observed paid holidays.
• Education and tuition reimbursement.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED