Wellness Consultant, Front Desk and Membership Sales

Vida-Flo • Johns Creek, GA

2d • Onsite

About The Position

Vida-Flo is hiring a part-time Wellness Consultant for its Johns Creek, Decatur, Buckhead, and Brookhaven locations. Vida-Flo is an IV hydration wellness lounge founded in Atlanta in 2012. Registered Nurses provide treatments under medical director oversight.

The Wellness Consultant is the first and last person guests see and is responsible for creating a welcoming experience, helping guests select treatments, and explaining how memberships can save them money. The role combines front desk operations with membership and package sales. Success includes converting first-time guests into members, helping guests book their next visit, building member loyalty, keeping the front desk on schedule, and maintaining a clean, welcoming clinic.

The position is part time, typically one to two days per week, with additional hours available during the holiday season. A typical shift is 9:45 AM to 7:00 PM. Pay is $17 to $20 per hour, plus a sales commission bonus. The Wellness Consultant reports to the Clinic Manager and works alongside Registered Nurses. Training is provided through Vida-Flo University, beginning with the Tenets of Excellence.

Requirements

• Front desk experience.
• Sales experience.
• An associate’s degree or equivalent experience in the medical, retail, fitness, or restaurant industries.
• Excellent in-person, telephone, and written communication skills.
• Ability to stay calm and organized when busy and handle unhappy guests with patience.
• Comfort using Apple devices, Google Docs, and Microsoft Office.
• Reliable transportation to the clinic and to local offsite events when needed.

Nice To Haves

• A healthcare credential such as EMT or Medical Assistant.
• Customer service, medical, or spa experience.
• Experience with Square Appointments.

Responsibilities

• Greet guests, check them in and out, and take payment.
• Explain memberships and packages and recommend options suited to guests’ visit frequency.
• Work with nurses to promote boosts, injections, and packages that match guests’ goals for their visits.
• Answer phone calls, book appointments, and follow up with guests after visits.
• Build long-term relationships with new and returning guests.
• Keep the front of the clinic clean, stocked, and welcoming.
• Contribute to the clinic’s social media.
• Represent Vida-Flo’s core values: Family, Teamwork, Ethics, Innovation, Client-Centric, and Excellence.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree