Wellness Consultant, Front Desk and Membership Sales
About The Position
Vida-Flo is hiring a part-time Wellness Consultant for its Atlanta-area clinics in Johns Creek, Decatur, Buckhead, and Brookhaven. Vida-Flo is an IV hydration wellness lounge founded in Atlanta in 2012. Treatments are administered by Registered Nurses with medical director oversight. The Wellness Consultant is the first and last person guests see and combines front desk service with sales. The role welcomes guests, helps them select treatments, explains membership savings, and helps encourage return visits. The schedule is 1 to 2 days per week, with more hours available during the holiday season. A typical shift is 9:45 AM to 7:00 PM. Pay is $17 to $20 per hour plus a sales commission bonus. The position reports to the Clinic Manager and works alongside Registered Nurses. Training is provided through Vida-Flo University, beginning with the Tenets of Excellence, which guide how staff treat guests and one another. Vida-Flo is an equal opportunity employer.
Requirements
- Front desk experience and sales experience; both are required.
- An associate’s degree or equivalent experience in the medical, retail, fitness, or restaurant industries.
- Excellent communication skills in person, on the phone, and in writing.
- Ability to stay calm and organized when busy and handle unhappy guests with patience.
- Comfort with Apple devices, Google Docs, and Microsoft Office.
- Reliable transportation to the clinic and to local offsite events when needed.
Nice To Haves
- A healthcare credential such as EMT or Medical Assistant.
- Customer service, medical, or spa experience.
- Experience with Square Appointments.
Responsibilities
- Greet guests, check them in and out, and take payment.
- Explain memberships and packages, and recommend options that fit how often guests visit.
- Work with nurses to promote boosts, injections, and packages that match guests’ goals for their visits.
- Answer the phone, book appointments, and follow up with guests after visits.
- Build long-term relationships with new and returning guests.
- Keep the front of the clinic clean, stocked, and welcoming.
- Contribute to the clinic’s social media.
- Live Vida-Flo’s core values: Family, Teamwork, Ethics, Innovation, Client-Centric, and Excellence.
Benefits
- Sales commission bonus
- Training through Vida-Flo University
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
