Membership Front Desk Attendant
About The Position
The YMCA of Southern Nevada is hiring part-time, in-person Membership Front Desk Attendants for its Las Vegas locations. The role performs reception duties, including greeting guests, processing memberships and program registrations, and providing information about YMCA programs and services. The position is located at a YMCA, with openings across the Bill and Lillie Heinrich, Durango Hills, and Centennial Hills locations, and offers up to 25 hours per week. The YMCA is a nonprofit organization focused on strengthening the community and serving people of all ages, abilities, backgrounds, and income levels. Employees are expected to support the YMCA’s welcoming, genuine, nurturing, determined, service-driven, and safety-focused culture.
Requirements
- High school diploma or GED.
- Ability to use a computer and learn new software programs.
- Strong attention to detail.
- Friendly and outgoing personality.
- American Red Cross CPR/First Aid for the Professional Rescuer certification, including AED, within 30 days of hire.
- Minimum age of 18.
Nice To Haves
- One to three months of related experience or training preferred.
Responsibilities
- Promote, sell, and process membership enrollments.
- Process special program and camp registrations.
- Operate a computerized cash register.
- Greet members in person and over the phone with a customer-friendly attitude.
- Monitor building access.
- Develop positive working relationships with staff and members.
- Adhere to policies related to boundaries with children.
- Attend required abuse risk management training.
- Report suspicious or inappropriate behaviors and policy violations.
- Follow mandated abuse reporting requirements.
- Adhere to job-specific abuse risk management responsibilities.
- Observe participant activities, enforce safety regulations, and apply appropriate management techniques.
- Respond to critical incidents and act swiftly in emergency situations.
Benefits
- Paid time off.
- 10% retirement contribution and access to a 403(b) retirement savings account; automatic retirement contributions are made to employees age 21 or older after they contribute 1,000 hours of service in each of two years.
- Free YMCA membership and discounts on programs.
- Rain Instant Pay Benefit.
- Supportive team and an organization recognized as a Nevada Top Workplace.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
