Wellness Advisor (Sales)

YogaSix - Northern California•Palo Alto, CA
•$18 - $24

About The Position

The Wellness Advisor is often the first and last point of contact for current and prospective YogaSix students. This role learns about students and recommends class formats, memberships or packages, and retail products based on their goals. The Wellness Advisor also helps keep the studio clean, safe, and inviting, supports member onboarding and retention, and promotes the studio through community events. YogaSix offers six types of yoga classes designed for students of all levels. The role develops sales, marketing, lead-generation, operations, and client-care skills that can transfer to boutique fitness and other industries.

Requirements

  • Fluency in English and excellent communication and interpersonal skills in person, by telephone, and via email.
  • Ability to work harmoniously with co-workers, clients, and the general public.
  • Strong customer service and phone skills.
  • Goal-oriented approach and ability to achieve sales targets.
  • Ability to learn and use the studio software system.
  • Proficient computer skills.
  • Ability to excel in a fast-changing, diverse environment and use sound judgment.
  • Ability to sit or stand for up to four hours at a time; reach with hands and arms; bend, lift, kneel, and drive a car; and climb stairs.
  • Ability to occasionally lift up to 30 pounds.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust and focus.
  • Ability to hear effectively in person and via telephone.

Responsibilities

  • Contact leads promptly, build relationships, book class appointments, and achieve daily, weekly, and monthly quotas.
  • Learn about products, programs, and pricing, and conduct studio tours for prospective students.
  • Recommend appropriate memberships or class packages after a student's initial class experience.
  • Meet and exceed sales goals established by the General Manager.
  • Ensure new members are onboarded properly.
  • Help maintain a clean, safe, and inviting studio environment.
  • Participate in community and grassroots events to promote the studio.
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