Wellness Advisor (Sales)
About The Position
The Wellness Advisor is typically the first and last point of contact for current and prospective YogaSix students. The role focuses on learning about students and their goals so the advisor can recommend appropriate class formats, memberships or packages, and retail products. Wellness Advisors also help maintain a clean, safe, and inviting studio environment. YogaSix offers six types of yoga classes designed for students of all levels. The Wellness Advisor supports prospective students from initial contact through their class experience and membership onboarding, while contributing to sales, retention, studio operations, and community promotion. This role can develop skills in sales, marketing and lead generation, operations, and client care.
Requirements
- Fluency in English.
- Excellent communication and strong interpersonal skills in person, by telephone, and via email.
- Ability to work harmoniously with co-workers, clients, and the general public.
- Strong customer service and phone skills.
- Goal-oriented approach and ability to achieve sales targets.
- Ability to learn and use the studio software system.
- Proficient computer skills.
- Ability to excel in a fast-changing, diverse environment and use sound judgment.
- Daily and/or occasional travel may be required.
- Ability to sit or stand for up to four hours at a time; reach with hands and arms; bend, lift, kneel, and drive a car; and climb stairs at locations without elevators.
- May occasionally need to lift up to 30 pounds.
- Close, distance, and peripheral vision, depth perception, and ability to adjust and focus.
- Ability to hear effectively in person and by telephone.
Responsibilities
- Contact leads promptly, build relationships, book class appointments, and meet daily, weekly, and monthly booking quotas.
- Maintain knowledge of products, programs, and pricing.
- Conduct studio tours for prospective students and build rapport to support sales.
- Recommend memberships or class packages based on students’ goals after their initial class experience.
- Meet and exceed sales goals established by the General Manager.
- Ensure new members are properly onboarded.
- Help maintain a clean, safe, and inviting studio environment.
- Participate in grassroots and community events, such as health fairs, grand openings, marathons, and community and hospital events, to promote the studio.
- Attend special events and trainings as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
