Wellness Advisor (Sales)

YogaSix - Northern California•South San Francisco, CA
•$20 - $24

About The Position

The Wellness Advisor is often the first and last point of contact for current and prospective students at a YogaSix studio. The role involves learning about students and their goals so the advisor can recommend suitable class formats, memberships or packages, and retail products. Wellness Advisors also help keep the studio clean, safe, and inviting, support member onboarding and retention, and promote the studio through community events. The position offers opportunities to develop transferable skills in sales, marketing, lead generation, operations, and client care.

Requirements

  • Fluent in English, with excellent communication and strong interpersonal skills in person, over the telephone, and via email.
  • Ability to work harmoniously with co-workers, clients, and the general public.
  • Strong customer service and phone skills.
  • Goal-oriented, with the ability to achieve sales targets.
  • Ability to learn and use the studio software system.
  • Proficient computer skills.
  • Ability to excel in a fast-changing, diverse environment and use sound judgment.
  • Daily and/or occasional travel may be required.
  • Must attend special events and trainings as needed.
  • May need to sit or stand for up to four hours at a time; reach with hands and arms; bend, lift, kneel, and drive a car; climb stairs; and occasionally lift up to 30 pounds.
  • Must have close, distance, and peripheral vision, depth perception, and the ability to adjust and focus.
  • Must be able to hear effectively in person and via telephone.

Responsibilities

  • Contact prospective students in a timely manner, build relationships, book class appointments, and work toward daily, weekly, and monthly quotas.
  • Maintain knowledge of studio products, programs, and pricing.
  • Conduct studio tours for prospective students and build rapport to support sales.
  • Recommend memberships or class packages based on students’ goals after their initial class experience.
  • Meet and exceed sales goals established by the General Manager.
  • Ensure new members are onboarded properly.
  • Help maintain a clean, safe, and inviting studio environment.
  • Participate in grassroots and community events to promote the studio, including health fairs, grand openings, marathons, and community and hospital events.
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