Welcome Center Associate (Part-Time)
About The Position
The Montachusett Community Branch and Leominster Community Branch YMCA are seeking a reliable, enthusiastic, and personable Welcome Center Associate to deliver excellent member service and telephone reception. The role also handles building security and computer-related financial transactions. The associate works shifts at both the Montachusett Community Branch YMCA in Fitchburg and the Leominster Community Branch YMCA in Leominster, in a fast-paced environment requiring attention to detail and dependability. The position is supervised by the Membership and Wellness Directors. YMCA employees are expected to help maintain a safe place for children, teens, and vulnerable populations. All staff must complete child-protection training before beginning work.
Requirements
- A high school diploma and/or 12 months of customer service experience.
- Exceptional human relations and interpersonal skills and a strong commitment to service.
- Ability to successfully multitask.
- Dependability and close attention to detail in a fast-paced environment.
- Ability to work at both the Fitchburg and Leominster locations.
Responsibilities
- Deliver a high level of member service and provide telephone reception.
- Handle building security responsibilities.
- Process computer-related financial transactions.
- Establish and maintain a positive work environment with staff, volunteers, and members.
- Resolve conflict in a professional manner.
- Complete required child-protection training before beginning work.
Benefits
- Access to YMCA facilities for all YMCA employees.
- Employee Assistance Program.
- Sick leave.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
