Welcome Center Associate

Mars•Columbia, SC
•Onsite

About The Position

The Welcome Center Associate supports operational processes and helps ensure packing lines continue running so the site can meet its targets and customers’ requirements. The role coordinates drivers, equipment, yard moves, and freight; supports shipping and receiving; and maintains accurate records and documentation. The position is based at Mars Petcare in Columbia, South Carolina, and works days on 12-hour rotating shifts.

Requirements

  • High school diploma or GED.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Passion for working and learning in a manufacturing environment.
  • Ability to work with minimal supervision.
  • Ability to work at elevated heights.
  • Ability to lift 50 pounds repetitively.
  • Must not be unusually sensitive to chemicals; contact lenses are not recommended.
  • Vision correctable to 20/20.
  • Ability to stand for long periods, including on a concrete floor.
  • Ability to bend, stoop, twist, turn, reach, climb stairs, and stand for extended periods.
  • Ability to adapt to environmental and temperature extremes, including hot-to-cold conditions, dust, dirt, and chemicals.
  • Forklift assignments require OSHA certification and frequent getting on and off the forklift.

Nice To Haves

  • One year of manufacturing experience is preferred but not required.

Responsibilities

  • Work closely with Planners, Taskers, Shift Leaders, and over-the-road drivers to achieve and maintain high service levels.
  • Coordinate drivers, equipment, yard moves, and freight.
  • Delegate work to Yard Spotters when needed.
  • Ensure shipping and receiving documents and functions are completed accurately and on time.
  • Sequence outbound loading and inbound offloading and determine suitable loading and unloading locations.
  • Maintain written or electronic logs accurately and on time.
  • Comply with international shipping and customs regulations.
  • Prepare and distribute documented correspondence accurately and promptly.
  • Input data as requested and check data entry and documentation for accuracy.
  • Ensure documents are signed and time-stamped correctly.
  • Check in and dispatch trailers according to standard operating procedures.
  • Use appropriate computer applications for the job.
  • Maintain monthly measurement logs for shipments, hand carries, miscellaneous items, and transport orders.
  • Forward information about crated and hand-carry shipments to the destination freight forwarder.
  • Maintain and facilitate document-retention storage.
  • Perform additional duties as assigned by management, including other job-related miscellaneous duties.

Benefits

  • Industry-competitive salary and benefits package, including a company bonus.
  • Best-in-class learning and development support from day one, including access to Mars University.
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