Weekend Overnight Concierge (Friday-Saturday, 11pm-7am)

Bozzuto•Jersey City, NJ

About The Position

At Bozzuto, team members share a commitment to doing good for others by designing, building, managing, and maintaining distinctive residences. The company emphasizes exceptional experiences, teamwork, inclusion, and its core values of concern, creativity, passion, and the pursuit of perfection. The Resident Concierge is often the first person prospects and residents meet when they come home. The role creates welcoming first impressions, builds positive relationships, and personalizes interactions with residents and customers. This position works Friday and Saturday from 11 p.m. to 7 a.m. It is eligible for additional bonus opportunities and offers a salary of $21 per hour. Bozzuto describes its culture as award-winning and says its benefits support career development, retirement, family matters, and health and wellness.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Build brand loyalty by providing a consistently positive experience and maintaining a meticulously cared-for community.
Generate awareness, interest, and excitement through social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.
Work the Friday-Saturday overnight shift, from 11 p.m. to 7 a.m.