Weekend Concierge (Saturday and Sunday 8:30 AM to 5:30 PM)

Sonida Senior Living•San Antonio, TX
•Onsite

About The Position

The Weekend Concierge works at The Waterford at Shavano Park, a Sonida Senior Living assisted living and memory care community in San Antonio, Texas. The role is scheduled Saturdays and Sundays from 8:30 AM to 5:30 PM and provides reception and customer service support to residents, visitors, callers, and the community team. The position answers and directs telephone calls, greets and directs visitors, handles incoming mail and express deliveries, and resolves customer questions and concerns.

Requirements

  • Enjoy providing exceptional customer service and care to senior residents.
  • Be a dependable and responsible member of the greater team.

Responsibilities

  • Answer telephone calls and direct callers to the appropriate individual; provide information such as the community address, directions, fax numbers, website, and related details.
  • Greet visitors and direct them within the community.
  • Receive, sort, and forward incoming mail.
  • Coordinate pickup and delivery of express mail services such as FedEx and UPS.
  • Resolve customer questions and concerns.

Benefits

  • Competitive wage or salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) retirement savings with a discretionary company match based on company performance
  • Flexible scheduling
  • Company support for educational and learning opportunities
  • Paid referral programs for team member and resident referrals
  • Employee Assistance Program
  • Dependent Care and flexible spending accounts
  • PTO available from day one
  • Paid training
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