About The Position

Guardian Security Services is seeking an experienced and qualified Concierge for luxury residential communities in the Washington, DC 20008 area. The role focuses on providing excellent service to residents and maintaining strong professional relationships. The ideal candidate is outgoing, energetic, driven, professional, interested in problem-solving, and able to operate the front desk efficiently. The schedule is Saturday and Sunday from 8 AM to 4 PM and Monday and Tuesday from 12 AM to 8 AM. The pay rate is $20.00 per hour. A detailed scope of work will be discussed during the interview process. Duties and requirements may be modified or waived by the Company at its discretion. Guardian Service Industries is an equal opportunity employer committed to integrity, excellence, and diversity. The company participates in E-Verify to confirm employment eligibility.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to deal with personnel at all levels and the general public.
  • Computer literacy for submitting reports, maintaining logs, and producing signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented and able to handle multiple functions simultaneously.
  • Exceptional communication skills.
  • Flexibility and open availability, including weekends, to assist with around-the-clock coverage.
  • Strong planning, organizational, and time-management skills.
  • Ability to meet exceptional attendance and punctuality standards.
  • Successful completion of a background investigation and reference check upon hire.

Nice To Haves

  • Experience working with buildings of 250 or more units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent customer and member service.
  • Maintain strong professional relationships.
  • Run the front desk efficiently and assist with problem-solving.
  • Submit reports, maintain logs, and produce signage.
  • Provide information about the local area, tourist attractions, restaurants, and transportation services.
  • Support around-the-clock coverage and maintain exceptional attendance and punctuality.
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