Weekend Case Coordinator

Center for Alternative•New York, NY

2d•Hybrid

About The Position

CASES is seeking a Case Coordinator for its Harlem Pretrial Services team. The role provides community-based supervision and case management to people enrolled in the Supervised Release Program (SRP), which diverts people facing pretrial detention to community-based supervision and support. Participants have not been found guilty and are not mandated to engage in treatment or other services, so staff use tactful, motivational approaches that build on participants’ strengths while helping them meet court requirements. The Case Coordinator conducts supervision introductions and orientations shortly after release, reviews supervision conditions and reporting requirements, assesses service needs, and develops collaborative service plans. The role connects participants with appropriate treatment and community resources and provides gender-responsive, trauma-informed, culturally competent services that follow risk-need-responsivity principles. The position is hybrid, with three days per week in the office, and is based at 4 West 125th Street, New York, NY 10027. The schedule is Tuesday through Saturday, 9 a.m. to 5 p.m., for 35 hours per week excluding breaks.

Requirements

Bachelor’s degree or equivalent experience.
At least three years of experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders, and involvement in the criminal justice system.
Extensive knowledge of community treatment, support services, and resources.
Knowledge of the criminal justice system, court processes, and alternatives to detention or incarceration.
Experience using databases such as Salesforce.
Ability to sit for extended periods.

Nice To Haves

Bilingual in English and Spanish.
Experience using databases such as Salesforce.

Responsibilities

Provide supervision and community-based services to a caseload of pretrial participants.
Begin supervision within 24–48 hours of a participant’s release.
Conduct introduction and orientation meetings to review supervision conditions, reporting schedules, and required communication methods.
Collaborate with the court and pretrial staff to help participants complete supervision appointments and attend court appearances.
Review legal and court screening documentation, identify offending behavior patterns and needed behavioral changes, and implement supports to reduce the likelihood of pretrial arrests.
Assess participants’ psychosocial needs, including mental health and substance use needs and factors affecting participation in supervision and treatment.
Link participants to treatment and help them navigate services based on eligibility, preferences, and needs.
Complete community outreach and case management activities in a timely manner to meet program objectives.
Use problem-solving techniques and motivational interviewing to engage participants in change.
Provide services in a gender-responsive, trauma-informed, culturally competent manner consistent with risk-need-responsivity principles and CASES policies.
Maintain collaborative relationships with community providers and other stakeholders, including supported housing, Health Homes, care management programs, addiction treatment, and mental health providers.
Follow community-based monitoring protocols for high-risk and high-need participants and request or participate in case reviews for complex cases.
Enter assessments, supervision appointment reports, progress notes, electronic charting, and other required documentation in the program database in a timely manner and in compliance with confidentiality regulations.
Meet monthly case management contact and outreach goals set by supervisory staff.
Perform other duties as required by the Program Director and other supervisory staff.