About The Position

As a Web Solutions Engineer on YouTube’s Support Systems team within the GTMS Technology and Insights organization, you will build and manage solutions that improve the efficiency of YouTube Support. You will help develop tools, contribute to product-feature ideation, and design and implement quick, scalable solutions. The organization provides tools and systems that help YouTube teams support creators, artists, and the broader YouTube community, with the Support Systems domain focused on improving global support systems and user experiences. You will design, build, deploy, and improve modern full-stack web applications, including reliable backends, data aggregation pipelines, responsive front ends, and performance improvements to existing tools and services. The role also involves analyzing problems, resolving implementation issues, making technical contributions, applying expertise in Google technologies and coding standards, and collaborating with stakeholders to identify pain points and develop solutions. The listed US compensation is $155,000–$224,000, plus a 15% bonus target, equity, and benefits. Individual pay depends on factors including job-related skills, experience, and relevant education or training.

Requirements

  • Bachelor's degree in Computer Science, Electrical Engineering, Math, or a related quantitative field, or equivalent practical experience in software development.
  • 6 years of experience in full-stack software development and system design.
  • Experience with front-end languages such as JavaScript or TypeScript.
  • Experience with backend languages such as Java, Python, or C++.
  • Experience working with database technologies such as SQL or NoSQL.

Nice To Haves

  • Experience designing clean, maintainable software across frontend ecosystems such as Angular and TypeScript and backend ecosystems such as Python, Go, and Java.
  • Experience building scalable APIs, managing SQL/NoSQL schemas, and handling real-time data using WebSockets or SSE, or working with micro-frontends.
  • Experience debugging bottlenecks, optimizing page load through server-side rendering, code splitting, or caching, and implementing OWASP security best practices.
  • Experience integrating generative AI/LLM tools, including RAG pipelines and APIs, to optimize workflows and developer velocity.
  • Ability to drive end-to-end execution, define requirements in ambiguous environments, collaborate cross-functionally, and mentor engineers.

Responsibilities

  • Design, build, deploy, and improve elegant, scalable, modern full-stack web applications using standard and Google-specific software development tools.
  • Build reliable backends, pipelines that aggregate data from multiple sources, responsive and UX-rich front ends, and performance enhancements for existing tools and services.
  • Analyze problems, develop solutions, identify dependencies, and resolve issues to drive implementation.
  • Write and review design documents, tests, and code, including JavaScript, Python, TypeScript, and SQL.
  • Provide subject-matter expertise and apply knowledge of Google's relevant technologies, principles, practices, and coding standards.
  • Collaborate with cross-functional users and stakeholders to identify pain points and devise technical solutions.
  • Help drive tool development, ideate product features, and design and implement quick, scalable solutions for YouTube Support.

Benefits

  • 15% bonus target
  • Equity
  • Benefits (details linked to Google's benefits information)
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