Wealth Operations Specialist

Eastern Bank

1d•Hybrid

About The Position

The Wealth Operations Specialist performs and reviews daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. Building on full proficiency in core Specialist I functions, this role owns one or more specialized focus areas and serves as a day-to-day escalation point and quality control reviewer for less experienced staff. The role requires accurate execution, urgency, deadline management, and an end-to-end understanding of impacts on data, clients, and the Bank. This is a hybrid role based in Boston, with work onsite 2–3 days per week. The posted hiring range is $22.74–$36.55. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package; see the job posting’s benefits description for additional information.

Requirements

4–6 years of relevant wealth management or financial services operations experience, including proficiency across core Specialist I functions.
Strong written and oral communication skills.
Highly organized, with the ability to manage multiple tasks and meet strict deadlines.
Ability to review the work of and train less experienced staff.
Proficient PC skills in Microsoft Office Suite productivity applications, with advanced Excel capability.

Nice To Haves

Bachelor’s degree in Accounting, Finance, or a related field is preferred.
Working knowledge of trust and wealth platforms.
SEI Wealth Platform experience preferred.
Salesforce experience preferred.

Responsibilities

Process and conduct secondary review of new and existing accounts, validate documentation, perform OFAC screening, establish custodian accounts, and manage data integrity.
Process and review internal, external, and complex asset transfers; resolve aged and failed items.
Post cash, ACH, check, and wire activity; complete daily and monthly reconciliations; investigate wires.
Set up and maintain fees, manage accruals and adjustments, and review fee exceptions before release.
Process corporate action elections, class actions, and settlements, including complex or time-sensitive items.
Research and resolve GL variances; prepare settlement and recurring operational reports.
Support IRS and regulatory compliance, draft SOPs, perform control testing, support audits, manage escheatment, and participate in BCM activities.
Administer custodian and vendor operations, including user access, platform administration, vendor monitoring, and change management.
Own assigned specialized focus areas; perform quality-control reviews, train staff, and provide team-lead coverage for production deadlines.
Serve as a day-to-day escalation point and quality-control reviewer for less experienced staff.