Wealth Operations Specialist

Eastern Bank

1d•Hybrid

About The Position

The Wealth Management Operations Specialist supports daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. The role supports onboarding, asset movement, cash management, billing, reconciliations, securities processing, vendor platforms, and operational risk controls while partnering with Client Service, Compliance, Finance, custodians, and external vendors. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and an end-to-end vision of data, client, and Bank impact is expected. This is a hybrid role with 2–3 days a week in Boston.

Requirements

2–8+ years of relevant operations experience, depending on grade level.
Proficient PC skills, including Microsoft Office productivity applications such as Excel and Teams.
Strong written and oral communication skills.
Highly organized, able to manage multiple tasks and meet strict deadlines, and able to work well in a team environment.

Nice To Haves

Bachelor's degree in Accounting, Finance, or a related field is preferred.

Responsibilities

Process new and existing accounts end to end, including documentation validation, OFAC screening, custodian setup, fee configuration, and data integrity management.
Process internal, external, and complex transfers, stock gifts, and cost basis validation.
Post cash, ACH, check, and wire activity; perform daily and monthly reconciliations; and investigate wires.
Administer billing and fees, including setup, maintenance, accruals, collections, adjustments, and reporting.
Process corporate action elections, class actions, settlements, and related documentation.
Research general ledger variances and perform settlement reporting, house account reconciliations, and vault reconciliations.
Support IRS and regulatory compliance, maintain standard operating procedures, provide audit support, and assist with escheatment and business continuity management activities.
Administer custodian and vendor platforms, including user access, platform administration, vendor monitoring, and change management.